Privacy Policy

Last updated: September 13, 2026

This Privacy Policy explains how ERP One, Inc. ("ImpactLab", "we", "us") collects, uses and protects your personal data when you use impactlab.app and our apps (the "Service"). We handle your data in line with applicable data protection laws.

1. Information we collect

• Account information: your name, email address and sign-in details.
• Content: the data you and your team add to the Service.
• Connected services: data from services you choose to connect, such as Google or WhatsApp.
• Usage data: IP address, device and browser information, and how you use the Service.

2. How we use your information

• To provide, maintain and improve the Service.
• To keep your account secure.
• To respond to your requests and provide support.
• To send you service updates and, with your consent, marketing messages.
• To comply with the law.

We do not sell your personal data.

3. Sharing your information

We share personal data only with service providers that help us run the Service (such as hosting, database and AI providers), when you connect a third-party service, or when the law requires it. These providers may process data outside your country, with appropriate safeguards in place.

4. Google user data

ImpactLab's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We use Google data only to provide the features you enable, and never for advertising or to train AI models.

5. Data retention

We keep your personal data only as long as needed to provide the Service and meet legal obligations. After that, we delete or anonymize it.

6. Security

We use reasonable technical and organizational measures to protect your data, including encryption in transit and access controls. No system is completely secure, but we work hard to keep your data safe.

7. Your rights

You have the right to access, correct or delete your personal data, and to withdraw your consent at any time. To delete your account or data, or to exercise any of these rights, email us at mail@impactlab.app.

8. Children

The Service is not intended for anyone under 18, and we do not knowingly collect their data.

9. Changes to this policy

We may update this policy from time to time. We will post the new version on this page and update the date above.

10. Contact us

If you have any questions, contact us at mail@impactlab.app or by mail at:

ERP One, Inc.
2261 Market Street STE 92663
San Francisco, CA 94114
United States